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iPod Troubleshooting & Repair Q&A - Revised December 1, 2011

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How can you fix an iPod with a cracked display? Is the display covered by Apple's warranty?

Many Everyi.com readers have asked if it is possible to "fix" a cracked iPod display in the same way it sometimes is possible to fix a cracked windshield without replacing it. However, the glass on an iPod is too thin to glue or seal cracks in this way, and consequently, it isn't feasible to "fix" the existing cracked display, per se, only replace it.

Apple provides a one year warranty for the iPod, but the company only is known to replace the iPod display if a factory defect causes it to become damaged during routine use under warranty coverage.

Even if your iPod is under warranty, Apple disclaims that "if your iPod's LCD display is cracked due to accidental damage, do not send your iPod in for service. Coverage for this type of damage is excluded under Apple's Limited Warranty for iPod and AppleCare Protection Plan for iPod, and service is not available under the terms of Apple's Repair Terms and Conditions."

So if your iPod looks like this one, Apple definitely will not cover it under warranty:


If your iPod is accidentally damaged or out of warranty, Apple will replace the display originally for an amount that was generally not cost-effective, but third-parties are also available to replace the screen at much more affordable prices and a highly technical person can self-replace the display in the full-size iPod, iPod mini, iPod nano, and iPod touch models as well.

Also see:

  • How do I replace the glass cover, digitizer and display in the iPod touch models?
  • How do I replace the display in the iPod nano models?
  • How do I replace the display in the full-size iPod and iPod mini models?


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