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iPod Troubleshooting & Repair Q&A - Updated December 1, 2011

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How do I replace the headphone/audio jack in the iPod, iPod mini, iPod nano, and iPod touch models?

Because the iPod is no longer under the one year warranty period, Apple once could replace a damaged audio jack in the iPod models for a price that generally is not cost-effective. After all, it is more profitable for all hardware companies if you purchase a new product rather than fix one that you already own.

Pinpointing the Audio Problem

Before even thinking about headphone jack replacement for your iPod, it is first important to evaluate other possible -- and generally less expensive -- issues that easily can be mistaken for a headphone jack problem.

Be sure to also read these Q&As, assuming that they are applicable (and generally one or the other symptoms could be, but is not necessarily, a sign that the audio jack is failing or has failed):

  • Why won't my iPod make any sound?
  • Why do some songs on my iPod have static or sound "funny" and distorted?

The majority of the time, headphone/audio jack replacement is not needed to resolve these symptoms, but it may be in your particular situation.

Identification Help

If you're not sure which iPod you have, each can be externally identified precisely enough for the purpose of determining the needed headphone jack parts by the model number on the back. For example, the iPod touch 4th Gen and 4.5/5th Gen is model number A1367.

Everyi.com's Ultimate iLookup feature also can identify all iPod models by EMC number, order number (referred to as "model" in software on iPod touch models), and their serial numbers, as well.

Headphone Jack Replacement Instructions, Services & Parts

If you have effectively isolated the audio problem in your iPod to the audio jack, and you are technically inclined, self-replacement is entirely possible, at least for some models. Nevertheless, hiring a professional is recommended.

Detailed video instructions to replace the headphone/audio jack in the iPod, iPod mini, iPod nano and iPod touch models are few and far between, but iFixit provides photos and instructions that can be used to replace the audio jack in these devices.

From reviewing the instructions, you should be able to determine whether or not you would prefer to replace the audio jack yourself or hire a professional.


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